Invent
A customer support tool for managing multiple customer channels with one AI assistant.
SITE CAPTUREBased on information published on the service's website. Selection and review policy
WHAT IT DOES
What does it do?
Invent is a service for creating and operating AI customer service assistants. It searches content to answer questions and stores facts and preferences for each contact. It can pass conversations beyond its scope to an available human agent along with a summary and memory, and perform tasks such as bookings, payments, and CRM updates.
KEY FEATURES
Key features
- Unify conversations from multiple channels in one inbox
- Answer using content search
- Hand off to a human agent with a summary and memory
- Perform API actions such as bookings, payments, and CRM updates