pappice
A self-hosted customer support desk run with a single Go executable and SQLite
SITE CAPTUREBased on information published on the service's website. Selection and review policy
WHAT IT DOES
What does it do?
Customers can open tickets and review replies and past inquiries. Support agents can assign tickets, set priorities, and filter queues. It supports public replies, internal notes, and file attachments and can be deployed on a team's own server using a Go executable and SQLite.
KEY FEATURES
Key features
- Lets customers create tickets and review reply history
- Lets agents assign tickets, set priorities, and filter queues
- Supports public replies and internal notes
- Supports file attachments and inline previews
- Issues API tokens scoped by role
- Includes backup and restore